Frequently Asked Questions
Share a few details about your home and preferred service. Our team will prepare a customized estimate for you.
What areas do you serve?
LiveEco Home Cleaning & Care is based in Moncton, New Brunswick. We provide services within the Moncton area and nearby communities. If you are unsure whether we cover your location, feel free to contact us and we will be happy to assist.
What cleaning products do you use?
We prioritize eco-conscious cleaning products that are effective while being mindful of indoor air quality, families, and pets. Our goal is to maintain a clean and fresh home using responsible cleaning practices.
What cleaning products do you use?
No, it is not necessary to be home during the service. Many clients provide access instructions in advance so the cleaning team can enter and complete the visit as scheduled.
How often should I schedule cleaning services?
This depends on your home and lifestyle. Many clients choose weekly or biweekly visits for consistent maintenance, while others prefer monthly services or occasional deep cleaning.
Do you bring your own cleaning equipment?
Yes. Our team arrives with professional equipment and cleaning products needed to perform the service. If you prefer specific products to be used in your home, we can accommodate that upon request.
How do I request a quote?
You can request a quote directly through our online form on the website. Simply provide basic information about your home and service needs, and we will respond with more details.
What happens if I need to cancel or reschedule?
We kindly request 24 hours notice for cancellations or schedule changes. This helps us adjust our schedule and accommodate other clients.
Are you insured?
Yes. LiveEco carries commercial liability insurance for the protection of both our clients and their homes during service visits.
Do you offer one-time cleaning services?
Yes. In addition to regular maintenance services, we also provide deep cleaning, move-in / move-out cleaning, and special preparation services when needed.